Terms & Conditions

Last Updated: March, Friday The 13th, 2026

This Refund Policy explains the terms and conditions regarding refunds for tickets purchased through our website. By purchasing tickets, you agree to the following refund policy.

Ticket Purchases

All tickets purchased through our website are issued electronically and are valid only for the specific event, date, and time listed on the ticket.

No Refund Policy

All ticket purchases are final. We do not offer refunds, cancellations, or exchanges once a ticket has been successfully purchased, except under the circumstances outlined below.

Event Cancellation

If an event is cancelled by the organizer, customers will be eligible for a full refund of the ticket price. Refunds will be processed automatically to the original payment method used during purchase.

Event Rescheduling

If an event is rescheduled, your ticket will remain valid for the new event date. If you are unable to attend the rescheduled date, you may request a refund within the specified refund request period.

Duplicate or Fraudulent Purchases

If duplicate transactions occur due to technical issues, customers may contact our support team with proof of purchase to request a refund for the duplicate charge.

Processing Time

Approved refunds will typically be processed within 7–10 business days depending on your payment provider.

Non-Refundable Situations

  • Change of personal plans
  • Late arrival or missed events
  • Incorrect ticket selection during purchase
  • Loss or theft of tickets

Contact Support

If you have questions regarding refunds, please contact our support team through the website contact page and include your order number and purchase details.

© 2026 spacenaut | Refund Policy
Scroll to Top